NHTSA Complaint #11192893 — 2018 CHRYSLER PACIFICA AIR BAGS

Complaint Details

ODI Number	11192893
Vehicle	2018 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	November 19, 2018
Date Filed	April 1, 2019
Mileage	79,163 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNED A 2008 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) IN 2016 AND HAD THE AIR BAG INFLATER REPLACED. THE FAILURE MILEAGE WAS 79,163. *DT*JB

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