NHTSA Complaint #11131958 — 2018 CHRYSLER PACIFICA AIR BAGS

Complaint Details

ODI Number	11131958
Vehicle	2018 CHRYSLER PACIFICA
Component	AIR BAGS
Date of Incident	September 26, 2018
Date Filed	September 27, 2018
Mileage	17,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

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