NHTSA Complaint #11510317 — 2021 HYUNDAI SANTA FE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11510317
Vehicle	2021 HYUNDAI SANTA FE
Component	SERVICE BRAKES
Date of Incident	March 5, 2023
Date Filed	March 6, 2023
Mileage	58,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while his wife was driving at various speeds, she had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TSB: 21-01-181H. The manufacturer had been informed of the failure. The failure mileage was approximately 58,800.

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