NHTSA Complaint #11456223 — 2021 HYUNDAI SANTA FE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11456223
Vehicle	2021 HYUNDAI SANTA FE
Component	SERVICE BRAKES
Date of Incident	March 9, 2022
Date Filed	March 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.

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