NHTSA Complaint #11510156 — 2015 HYUNDAI SONATA

In September 2022, we noticed a noise coming from under the car hood. Sounded like a thump as we accelerated. We took it to the Hyundai’s service department and was told that they couldn’t hear anything or find a problem. They changed my oil. We continued to hear a noise but thought it wasn’t a concern. In February, a fairly new tire went flat and we returned to the Hyundai service department. I received a call later and was told that they could hear a noise and they checked, and my oil was extremely low. They topped it off and told me to return in a thousand miles to see if it was still burning oil. If it was burning significant oil at that point, they would seal it and begin the Hyundai oil consumption test. At about 600 miles, I could smell a strong plastic burning odor and we checked the dip stick and the oil was barely detectable. We called Hyundai and was told there was nothing they could do and we have to go the full thousand miles to determine if we qualify for the test. We are concerned are engine is going to stall, burn up or catch fire in our garage. They told us, we couldn’t get are car in to be looked at until the end of March. After doing some research, I am aware that there is a current class action lawsuit against Hyundai for this issue.