NHTSA Complaint #11510103 — 2017 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11510103
Vehicle	2017 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	December 1, 2022
Date Filed	March 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Driver side sliding door is locked and will not open electronically or manually. This is a known problem covered by Technical Service Bulletin (TSB 10177524) for Dodge Caravan vehicles built on or after November 01, 2015 (MDH 1101XX) and on or before June 30, 2017 (MDH 0630XX). According to the VIN on my vehicle it was built 23 Sept 2017 and does not fall within the range of the TSB. Both the dealer and Chrysler Customer service refuses to repair the problem because my vehicle doesn't fall within the range of the TSB. Please add my vehicle to the other approx 500 complaints already on file with your office.

Related Complaints for the 2017 DODGE GRAND CARAVAN

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Recent Complaints for the 2017 DODGE GRAND CARAVAN

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