NHTSA Complaint #11509774 — 2017 KIA SPORTAGE

My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.