NHTSA Complaint #11509280 — 2017 HYUNDAI ELANTRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11509280
Vehicle 2017 HYUNDAI ELANTRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I am filing a complaint regarding my white 2017 Elantra because Hyundia refuses to address the peeling paint issue on the hood. The paint is literally falling off. I tried to have it fixed under the original warranty - Plano Hyundia Huffines said it was not covered - This was not true, and it could have been fixed. I know this because I received an extended warranty notice (TXXW) specifically addressing the paint issue. I took the car to the dealer, and they again stated it's not covered - too much time had passed....I just received the notice 2 weeks prior to the appointment on 2/25/23 at 10:30 am CST. I am looking to simply have my hood painted / repaired and i cannot get anyone to be accountable to the poor quality of this car's paint.

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