NHTSA Complaint #11508780 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11508780
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

My vehicle is currently experiencing the Oil Consumption Defect that many others have complained about. My car stalled and eventually would only go 30 mph on hills. No low oil lights or indicators were observed before this happened. As well as in December of 2022, Hyundai had to replace my catalytic converter for $3000 which I believe now was the problem of the oil being consumed faster than it should be by the engine. I have been told repeatedly that my oil was almost gone even before an oil change was due. No leaks or oil was ever found outside of the vehicle. The dealership confirmed this issue of a defective rod bearing issue and submitted to Hyundai USA for a free engine under the warranty but are dragging their feet about it and keep requesting additional pictures etc. My safety was put at risk when due to no warning lights or anything, my car just stalled and stopped in the middle of the road. I also was told by an employee at the dealership that my vehicle barely passed Hyundai's bearing test and to "drive my vehicle until it blows up" and then they should be able to cover the engine. I was not willing to put my safety at risk on a highway 300 miles away from my home. So it has sat at the dealership for at least a month now. It was available upon request

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