NHTSA Complaint #11508664 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11508664
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

It should be stated first that I do regular oil changes in my Hyundai Tucson and was 700 miles from my next oil change. I purchased this vehicle around 2/8/22 (last year). This past weekend, I was driving and when I came to a stop, my oil light came on and the engine shut off. I managed to get my car to an auto store and the dipstick had no oil on it. We added a quart and managed to get the car home. On the way home, my engine was making a knocking sound. My husband took it for an oil change, and the tech noted that there was only about 2 quarts of oil (and that was after I had just added a quart). They completed a full oil change. We immediately made an appointment with Hyundai to have my car looked at and did not drive it until we were driving it to the appointment. On my way to the appointment, my engine began making a very loud knocking sound and would not accelerate properly. Finally, as I was pulling into the Hyundai dealership, my engine completely seized up, the oil and check engine light came on, and the car turned off while I was in the main road. I managed to coast it into the Hyundai parking lot. My Tucson is now at the Hyundai dealership after they had to tow it from the front of their parking lot and I am waiting on hearing back from them what is wrong. I am being told it could take one month before they can tell me anything, so I am without transportation for that long.

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