NHTSA Complaint #11507902 — 2018 RAM 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11507902 |
| Vehicle | 2018 RAM 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
NOTE: 11/18/22 filed a complaint with NHTSA - they will share it with manufacturer case number(ODI) - 11494143 QUESTION: What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: ABS module problem Code : c0020-01 service electronic brake system Service Antilock brake system The display indicators for all of these systems come on intermittently. They effect the use of the cruise control as well. QUESTION: How was your safety or the safety of others put at risk? ANSWER: There is always the potential that any or all of these systems can fail at any moment when I am on the road driving; especially with 18k-20k pounds of load behind me. QUESTION: Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Yes. Galleria Tire Center in Pelham, Al. confirmed the display of all these warnings and also provide me with the code that I posted above on first question. QUESTION: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: NO QUESTION: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: warning lamps come on intermittently and stay of for random times. Always wondering if one of the systems are going to fail. We pull an 18k RV with this truck and it would be tragic if we have a system failure that results in an accident. Online posts also verify that many other RAM owners are experiencing the same problem with their trucks. This most certainly needs to have a recall on it. Very dangerous. Manufacturer has great liability and litigation exposure if they do not act on this and accidents happen. They have been warned.
Related Complaints for the 2018 RAM 3500
Other SERVICE BRAKES Complaints
#11718468
While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717028
Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 ye...
#11714401
I tow a 16000 lb RV with my truck and the ABS/Skid control goes on and off every few minutes and RAM keeps telling me...
#11711726
Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available...
#11709229
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the de...
Recent Complaints for the 2018 RAM 3500
#11719057
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
#11718468
ELECTRICAL SYSTEM
While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717505
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11717068
SERVICE BRAKES, HYDRAULIC
The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Num...
#11716847
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...