NHTSA Complaint #11507799 — 2016 HYUNDAI TUCSON

Driver door power window control fails. Window won't go up or down while the window motor in the door can be heard operating. After the failure it is possible to manually pull the window glass up and down in it's track. The glass moves freely in it's track. The weight of the glass is sufficient to prevent the window from remaining closed, ie the glass drops down into the door if it is not held up. Window must be manually wedged or some how mechanically held in the closed position. This is an obvious theft concern if the vehicle cannot be locked. Problem identified; The power regulator drum is a plastic that deteriorates with time. The splines in the drum strip away and the power motor shaft spins freely in the drum, in both directions.