NHTSA Complaint #11507723 — 2019 TESLA MODEL 3

A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.