NHTSA Complaint #11507597 — 2016 KIA OPTIMA

The contact's daughter owns a 2016 Kia Optima. The contact stated that the check engine warning light was illuminated. The contact stated that the oil level was checked every other day. The vehicle was taken to the local dealer where it was diagnosed and determined that there was oil and fuel in cylinder #4. The O-rings, spark plugs, valve cover, oil, and filter were replaced; however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the fuel injector was stuck open and spraying fuel. The O-rings and spark plugs were replaced but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer but failed to receive a response. The failure mileage was unknown.