NHTSA Complaint #11506932 — 2014 FORD ESCAPE SERVICE BRAKES

Complaint Details

ODI Number	11506932
Vehicle	2014 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	March 14, 2022
Date Filed	February 13, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

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