NHTSA Complaint #11506587 — 2020 FORD EXPLORER

Transmission has been fixed twice, but it is still causing issues. It shifts hard and sometimes shutters. No dealership takes it seriously anymore. It is a known manufacturer defect that isn't being corrected promptly, probably to skirt by until warranty expires. The auto-hold system sporadically stops working. It will pop up on the dash that it is not available, but it will work after restarting the car a time or two. The info screen will randomly be a black screen after startup. The backup camera sometimes works and sometimes doesn't. Rarely, there will be no sound from any speaker. Radio, phone, turn signal, nothing works through the speaker like it should. The turn signal will make a strange noise through the dash that doesn't match normal sounds.