NHTSA Complaint #11506580 — 2023 JEEP WRANGLER

I was driving 65 on the freeway when the steering suddenly goes out &stiffens so hard I could not turn the car. It was very heavy. Fortunately all the cars were going in the same direction &I managed to merge over but was at that point going about 40 on the freeway, which is dangerous in itself There was a major warning light that went on, but of course, bc I was struggling w/the car, I couldn’t read what it said, & then after I pulled over, I noticed another smaller warning light of the stop/start system, but from what I understand there could be any number of issues under that warning light the dealer has had my car for over a week they can’t find anything specific on the car. I have been looking at the Wrangler forums and heard similar complaints and similar incidences for over 6 yrs of dealers “fixing” this and that when in reality, it could be the 2 batteries in the car which are considered by many Jeep owners substandard coming from the factory, and it has been suggested I have them replace with Mopar batteries, (not the same factory batteries ) but apparently the factory will not reimburse the dealers for the batteries so they avoid placing batteries at 700.- a pop when that could be the issue 75% of the time (that comes from experienced jeep owners on this forum) if I had been in cross traffic, or if I had to avoid an oncoming collision or a side collision I would not have been able to maneuver the car and it could’ve been a disaster I doubt their ability to pinpoint the exact cause of this as they said they’ve never seen this kind of an incident before They were able to replicate the loss of steering, but they don’t know how they did it if They could replace this and that, but there’s no telling unless the incident happens again if it was really fixed, and I find this is too dangerous a chance to take as I could’ve been killed. No inspections of the component has been checked by anybody cause they don’t know what component is malfunctioning