NHTSA Complaint #11505231 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11505231
Vehicle 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the Hybrid charging system was repaired under NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System). The contact stated that shortly after the repair, the battery failed to hold the expected charge. The contact took the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The contact stated that after the failure reoccurred, the headlamps and the LED lamps malfunctioned. The contact stated that the headlamps and LED lamps needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

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