NHTSA Complaint #11490064 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11490064
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	EXTERIOR LIGHTING
Date of Incident	January 1, 2019
Date Filed	October 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Many Pacifica vans have issues with the LED running light strips on at least one headlight. Ours acted up under warranty, but the dealer was unable to reproduce it and later quoted us over $600 to replace it. I looked in other Pacifica forums and numerous others are having the same issue, some are being quoted over $1000 for a replacement. This affects the ability to be seen during the daytime, is not covered under extended warranties, and we were not offered other remedies.

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