NHTSA Complaint #11505152 — 2011 FORD EXPLORER
STEERING:STEERING CONTROL MODULE issue reported to NHTSA
Complaint Details
| ODI Number | 11505152 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STEERING:STEERING CONTROL MODULE |
| Date of Incident | |
| Date Filed | |
| Mileage | 158,355 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2011 Ford Explorer. The contact stated while driving 25 MPH, the vehicle lost power steering functionality. The contact related the failure to TSB: 13S14 (Steering). The vehicle was taken to the dealer and was diagnosed with a faulty EPAS steering gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,355.
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