NHTSA Complaint #11505106 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that the driver’s side rear door had malfunctioned and failed to lock securely. The vehicle was taken to the dealer and the door was replaced. The failure reoccurred on the driver’s side door. The vehicle was returned to the dealer and diagnosed with a similar failure. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 106,000.