NHTSA Complaint #11504639 — 2020 AUDI A6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11504639
Vehicle 2020 AUDI A6
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While driving to work, received notification of "Electrical System Malfunction, contact service immediately". I contacted Audi. They advised me to either bring the vehicle in or have it towed. I drove to Audi that afternoon. While driving to the service facility, the warning changed and told me to pull over immediately. As I was close to the dealership, I continue to drive and was able to make it to the dealership. I was informed by the service manager that the car could have shut down at any time and I would have lost complete control of steering and brakes. This is apparently a well-known problem with the 48 V generator. It will be a 2-month wait until I can have the generator replaced. Given that the electrical systems could have shut down at any time, this is a safety issue.

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