NHTSA Complaint #11709059 — 2020 AUDI A6

The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer diagnosed that water had entered in through the longitudinal member and passenger’s side footwell, causing damages to the gateway control module which required replacement. The vehicle was not repaired. The contact expressed concerns that water intrusion could create a hazardous condition and potentially lead to additional vehicle failures. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.