NHTSA Complaint #11530148 — 2020 AUDI A6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11530148
Vehicle	2020 AUDI A6
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2023
Date Filed	July 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The rear view camera on the vehicle stops working intermittently. I have provided photographs of this to the Dealer. Their scanning of fault codes noted that the "right environmental camera faulty B127D04: Rear environmental camera faulty." The ticket also notes they found multiple sporadic faults for B127F04. Although they have admitted to finding faults with the camera, they refuse to fix this because they could not duplicate the exact behavior at the time it was in their shop. By definition, this is an intermittent issue. Audi had other model years recalled for this same issue. I believe this is a serious safety threat as one can't see things behind you and a person or vehicle could be hit. Audi is aware of this issue and is refusing to repair it under warranty.

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