2020 AUDI A6 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

37

Owner Complaints

9

Recalls

ACTIVE RECALL

71

Service Bulletins

0

Investigations

Overview of the 2020 AUDI A6

The 2020 AUDI A6 has received a total of 37 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 15 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, SERVICE BRAKES, HYDRAULIC:FLUID, ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT. 71 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (15 complaints), Unknown Or Other (4 complaints), and Forward Collision Avoidance Automatic Emergency Braking (3 complaints).

Recalls for the 2020 AUDI A6

NHTSA has recorded 15 recalls for the 2020 AUDI A6, potentially affecting up to 643,779 vehicles.

Recall 25V900000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 356,894 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became...

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Recall 23V601000 — SERVICE BRAKES, HYDRAULIC:FLUID

| 7,499 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.

Consequence: Incorrect brake fluid can reduce braking ability and increase the risk of a crash.

Remedy: Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall...

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Recall 22V155000 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

| 47,238 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.

Consequence: An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.

Remedy: Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.

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Recall 22V861000 — ELECTRICAL SYSTEM

| 50,883 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.

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Recall 22V034000 — TIRES

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — TIRES

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 31,058 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...

Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...

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Recall 21V295000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 40,993 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The...

Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

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Recall 21V159000 — AIR BAGS

| 3,421 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.

Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.

Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...

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Recall 21V159000 — AIR BAGS

| 3,421 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.

Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.

Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...

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Recall 21V159000 — AIR BAGS

| 3,421 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.

Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.

Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...

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Recall 20V274000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 153 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.

Consequence: In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.

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Recall 20V274000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 153 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.

Consequence: In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.

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Recall 20V153000 — ELECTRICAL SYSTEM:STARTER ASSEMBLY

| 5,471 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.

Consequence: A short circuit in the starter generator increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.

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Owner Complaints for the 2020 AUDI A6

37 complaints have been filed with NHTSA for the 2020 AUDI A6. Below is a breakdown by vehicle component.

Most Recent Complaints

#11716608 | ELECTRICAL SYSTEM | | N/A miles
* Passenger front Seat wiring harness corrosion and failure due to water ingress due to leaking web plate in the longitudinal member on passenger side. Water ingress in passenger compartment caused electrical failure and black mold to grow in the interior carpet and seat rails as well as in an electrical well in the floor board. *Black mold and mildew can cause long term health risks to those persons exposed especially if one didn’t know the mold was present. *The vehicle has been repaired at VW dealership in Missoula, MT. Service tech couldn’t figure where the water was coming from. Finally did research to find an Audi TSB 2059792/5 with the cause and remedy. *Recently Purchased this car and later found the seat not working. The VW dealership/service found the electrical corrosion and mold. Mold was not visible until the seat was moved. Mold was extensive throughout the passenger side under the seat - spread and growing under the carpet, insulation and in the electrical well in the floor board. Pictures attached - tech write up also available upon request. No warning lights were present. ** Audi put out a TSB (Tech Service Bulletin) in 2023 and repaired the cars under warranty - assume this was a wide spread issue for a TSB to be issued and for Audi to manufacture parts to fix the problem. Mold can have serious long term consequences to anyone exposed. I believe Audi should have done a recall for safety reasons. I just bought the car on 1/10/26 used with under 40,000 miles. Carfax or other research did not turn up a recall. I have sent a letter to Audi of America detailing the problem, referencing the TSB and asking them to cover the cost of repair as they had covered the cost on vehicles under warranty. This car is just out of the 5 year warranty but has only 40,000 miles on it. No recall was issued that I can find. Any help you render would be appreciated. Mold exposure is serious if not immediate.
#11716608 | SEATS | | N/A miles
* Passenger front Seat wiring harness corrosion and failure due to water ingress due to leaking web plate in the longitudinal member on passenger side. Water ingress in passenger compartment caused electrical failure and black mold to grow in the interior carpet and seat rails as well as in an electrical well in the floor board. *Black mold and mildew can cause long term health risks to those persons exposed especially if one didn’t know the mold was present. *The vehicle has been repaired at VW dealership in Missoula, MT. Service tech couldn’t figure where the water was coming from. Finally did research to find an Audi TSB 2059792/5 with the cause and remedy. *Recently Purchased this car and later found the seat not working. The VW dealership/service found the electrical corrosion and mold. Mold was not visible until the seat was moved. Mold was extensive throughout the passenger side under the seat - spread and growing under the carpet, insulation and in the electrical well in the floor board. Pictures attached - tech write up also available upon request. No warning lights were present. ** Audi put out a TSB (Tech Service Bulletin) in 2023 and repaired the cars under warranty - assume this was a wide spread issue for a TSB to be issued and for Audi to manufacture parts to fix the problem. Mold can have serious long term consequences to anyone exposed. I believe Audi should have done a recall for safety reasons. I just bought the car on 1/10/26 used with under 40,000 miles. Carfax or other research did not turn up a recall. I have sent a letter to Audi of America detailing the problem, referencing the TSB and asking them to cover the cost of repair as they had covered the cost on vehicles under warranty. This car is just out of the 5 year warranty but has only 40,000 miles on it. No recall was issued that I can find. Any help you render would be appreciated. Mold exposure is serious if not immediate.
#11709059 | ELECTRICAL SYSTEM | | 67,000 miles
The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer diagnosed that water had entered in through the longitudinal member and passenger’s side footwell, causing damages to the gateway control module which required replacement. The vehicle was not repaired. The contact expressed concerns that water intrusion could create a hazardous condition and potentially lead to additional vehicle failures. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.
#11709059 | STRUCTURE | | 67,000 miles
The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer diagnosed that water had entered in through the longitudinal member and passenger’s side footwell, causing damages to the gateway control module which required replacement. The vehicle was not repaired. The contact expressed concerns that water intrusion could create a hazardous condition and potentially lead to additional vehicle failures. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.
#11698392 | STRUCTURE:BODY | | N/A miles
I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence.

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Safety Rating for the 2020 AUDI A6

The 2020 AUDI A6 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 AUDI A6

Volkswagen Group of America, Inc. has issued 71 technical service bulletins (TSBs) for the 2020 AUDI A6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2073284_4 — ELECTRICAL SYSTEM

This bulletin provides information when there is an MHEV Electrical System Fault with DTC U046900 / 34763; U002900/U002800.

Dealer 27BQ_REV4 — UNKNOWN OR OTHER

Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification...

A0124322074841_1 — POWER TRAIN

This bulleti provides information when tehre is a drive system fault; DTCs P060600, P060C00, PA0F00.

A0124112062323_3 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information when the car jerks/bucks, or hesitates while driving; DTCs P023600 and/or P010600 are stored in the ECM.

A7224532060085_6 — STRUCTURE

This bulletin provides information when the entry assistance for the front seats is inoperative.

A7223512072225_1 — SEATS

This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where there is noise from the backrest of the front seat.

A4823542062288_4 — STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR

This bulletin provides information for when the steering column adjustment is not working and DTC B14BF01 is stored in the BCM 1.

A9023312058077_7 — SERVICE BRAKES

This bulletin provides information for when an unexpected Audi presense front intervention such as a front end warning, a warning jolt, partial braking, or emergency braking occurs and a warning appears in the instrument cluster and audibly.

A5023112061672_3 — SERVICE BRAKES

This bulletin provides information to address a creaking noise from the floor area which may be generated during strong braking or steering maneuvers.

A9123752068233_2 — EQUIPMENT:ELECTRICAL

This bulletin provides a software update for various concerns that may occur with the MIB2.

Showing 10 of 71 technical service bulletins.

NHTSA Investigations for the 2020 AUDI A6

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI A6

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