2017 AUDI A6 — Problems, Recalls & Safety Data
5/5
Safety Rating
23
Owner Complaints
3
Recalls
26
Service Bulletins
0
Investigations
Overview of the 2017 AUDI A6
The 2017 AUDI A6 has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, SEAT BELTS:PRETENSIONER. 26 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (5 complaints), Engine (4 complaints), and Steering (4 complaints).
Recalls for the 2017 AUDI A6
NHTSA has recorded 6 recalls for the 2017 AUDI A6, potentially affecting up to 237,918 vehicles.
Recall 19V035000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 74,881 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
View full details →Recall 18V370000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 139,249 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
View full details →Recall 16V955000 — SEAT BELTS:PRETENSIONER
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:SIDE/WINDOW
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Owner Complaints for the 2017 AUDI A6
23 complaints have been filed with NHTSA for the 2017 AUDI A6. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classification | 1 | 0 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classificationfront Passenger | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Frequent motor mounts failure, and leakage of hydraulic fluid from both left and right mounts. Motor mounts failure have occurred about three times in the last four years. After some online research and reading, found out that other newer Audi owners are having a similar issues with their mount amounts at low mileage just like myself.
Engine mounts failed. They are fluid damped and the seals failed and leaked and now the motor is sitting loose in a metal on metal condition with the mounts collapsed. Additionally the manifold and timing chain cover leaks. Additionally the water pump failed. This is all on a car with <75k miles. Problems have been noted by mechanics including Audi dealership. No warning lamps except during pump failure causing engine to over heat
There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all passengers and other drivers, on and off the road. Because this module may communicate with other modules and systems, it may render other codes and faults with the abs and start/stop systems for example. I’ve taken this issue to an Audi dealer and they say I have to pay out of pocket for a whole replacement of the module and rack&pinion. I understand how to maintain a vehicle but this is a known issue for many other models/trims and years. I’ve read some reports that Audi had de-escalated this issue in other models (2012-2016) to avoid a larger number of vehicles being affected. While my vehicle is 2017, it’s out of the “covered recall” but I’m experiencing similar issues to the very same issue. PS. My car has been sitting for 9 months due to this issue.
Passengers side blind spot warning system is intermittent working. Vehicle fails to register tractor trailer and cars on a random basis. Dealer states no codes, however it won’t show codes or an issue if it isn’t aware there is a vehicle present. Offered video proof of sensor not working properly, dealer still refused to repair.
Safety Rating for the 2017 AUDI A6
The 2017 AUDI A6 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 AUDI A6
Volkswagen Group of America, Inc. has issued 26 technical service bulletins (TSBs) for the 2017 AUDI A6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A4824732075199_1 — STEERING
This bulletin provides information when there is a prompt to take over steering; hands off detection.
A462230203418120 — SERVICE BRAKES
This technical service bulletin provides troubleshooting for brake noise.
A0121072045223_4 — BACK OVER PREVENTION:SOFTWARE
This bulletin explains how to update the software for an EPC light.
A9120512059383_3 — EQUIPMENT ADAPTIVE/MOBILITY
This bulletin contains a software update for various technical MMI issues.
A9120002060476_1 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin contains a software update for when playing music on a Bang & Olufsen sound system above volume 36, the audio does not exist.
A0120772045673_4 — ELECTRICAL SYSTEM
This bulletin provides instructions regarding an SVM update needed when a DTC is stored in the engine control module.
A6420682058551_1 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
This bulletin contains repair instructions for when the window switch is malfunctioning by opening instead of closing as directed by customer input.
A9119572051190_2 — ELECTRICAL SYSTEM
This bulletin contains a software update for when the night vision system is not working and the DTC B2000F2 is logged.
A901893 2051735- — EQUIPMENT
This bulletin contains a software update for when the trip recorder, short-term, and long-term memory in the on-board computer will intermittently reset.
A341835 2051686- — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This bulletin contains repair instructions for when DTC P280500 is stored in the TCM with symptom code 20779. The engine does not start and a gearbox malfunction message is displayed.
Showing 10 of 26 technical service bulletins.
NHTSA Investigations for the 2017 AUDI A6
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI A6
- 2012 AUDI A6 — 86 complaints
- 2013 AUDI A6 — 79 complaints
- 2014 AUDI A6 — 47 complaints
- 2015 AUDI A6 — 28 complaints
- 2016 AUDI A6 — 75 complaints
- 2017 AUDI A6 (current)
- 2018 AUDI A6 — 12 complaints
- 2019 AUDI A6 — 185 complaints
- 2020 AUDI A6 — 37 complaints
- 2021 AUDI A6 — 15 complaints
- 2022 AUDI A6 — 4 complaints