NHTSA Complaint #11504388 — 2014 FORD ESCAPE BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Complaint Details

ODI Number	11504388
Vehicle	2014 FORD ESCAPE
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	June 15, 2020
Date Filed	January 30, 2023
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

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