NHTSA Complaint #11504387 — 2018 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11504387
Vehicle 2018 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 73,474 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.

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