NHTSA Complaint #11503847 — 2014 TOYOTA CAMRY

The contact owns a 2014 Toyota Camry. The contact stated while driving approximately 55 MPH, the accelerator pedal was depressed with light pressure, and he heard an abnormal rumbling sound coming from under the floorboard. The contact stated that he felt a light vibration in his seat. The contact stated that he took his foot off the accelerator pedal and the vibration ceased. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent and occurred mostly while driving at a steady speed and then lightly depressing the accelerator. The contact drove the vehicle to a local dealer where it was diagnosed and determined that there was a shudder in the torque converter, and that the torque converter needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Toyota Technical Service Bulletin 0312-17 (Torque Converter Flex Lock-up Shudder). The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.