NHTSA Complaint #11503607 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11503607
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 11, 2020
Date Filed	January 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I was driving my 2011 Hyundai Sonota and it felt like a truck had slammed into the back of my vehicle but it didn’t, the car was knocking and finally stopped and wouldn’t accelerate when pushing the pedal. I had to have it towed and the shop didn’t know what to do and I had it sent to Rick Case Hyundai and I explained the situation about the debris being washed out of the engine and they asked for $1700 just to look at the engine. I had a few recalls and they should have looked at the engine with no problems and no charges. They had my vehicle towed and it took me a few months to figure out what happened to my car? I have been denied EVERYTHING BY HYUNDAI CORPORATE AND TAMMY OFFERED TO LOOK AT THE ENGINE AFTER SENDING THE INFORMATION TO BBB AND SHE SAID SHE WOULD DO IT FREE OF CHARGE BECAUSE THERE IS A RECALL ON THE END

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