NHTSA Complaint #11503576 — 2016 DODGE GRAND CARAVAN

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11503576
Vehicle	2016 DODGE GRAND CARAVAN
Component	SUSPENSION
Date of Incident	January 1, 2022
Date Filed	January 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The steering and wheel alignment of the vehicle is habitually misaligned and pulling drastically to the right. The vehicle has been serviced and aligned multiple times, and the auto mechanic shop says that the alignment can no longer be set properly. They charged me extra for some additional part to help correct this and allow the vehicle to be aligned, however that did not help. Although the steering wheel appears in alignment, the front wheels continue to pull sharply to the right, causing a safety issue because the vehicle is constantly trying to move to the right.

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