NHTSA Complaint #11503427 — 2021 MAZDA CX-30

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11503427
Vehicle 2021 MAZDA CX-30
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I purchased a Mazda CX-30 October 2021 - in April of 2022 the oil light came on mileage 4,672 and I decided to have just have the oil changed at Hello Mazda of San Diego. They said they wouldn't charge me for the oil only the service charge. And mentioned that something is wrong and will top the oil off at no charge in the future. Last month in November I took a short trip to Tucson AZ to visit family the oil light came on once again mileage 10,079 I brought the car into Jim Click Mazda Tucson and after several hours I got the car back. They had topped off the oil with no charge. I asked how low the oil was. The service man quickly said just a little low under a quart. I didn't want to argue with him- but I checked the oil stick, and it was below a quart and I know a light most likely won't come on without it being at least a quart low.

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