NHTSA Complaint #11502775 — 2020 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11502775
Vehicle 2020 JEEP WRANGLER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

I was driving my 2020 Jeep Wrangler Sahara with 34,950 miles on it on the night of 12/13/2022 along I 89 in New Hampshire at a steady 65mph in 6th gear in the far-left lane. Suddenly the tachometer started soaring towards the redline. Before it hit redline, there was an explosion underneath the Jeep. As I looked in the mirror to get to the side of the road, I saw two chunks of glowing hot metal exiting the underside. There were no warning lights or other indication of what was about to happen. I got it safely to the breakdown lane. Someone called in a small brush fire because a fire truck showed up, then a couple of State Police Troopers showed up and helped call a tow truck. It cost $350 for the tow to the nearest dealership and the Uber home. At the dealership I could see a huge crack in the transmission case. From the repair order included, there was damage to the clutch, transmission, starter, flywheel, electrical harness and main seal. I was told the faulty parts were returned to Jeep for inspection. There was a recall on the clutch pressure plate (21V-028) and the "repair" had been completed on my vehicle. The "repair" did not work and people are going to get hurt. Although no one was injured this time, this could have ended very badly if the hot metal shrapnel cut a tire or hit a car behind me. From my little bit of research, this failure is becoming quite common and many people are driving a ticking time bomb.

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