NHTSA Complaint #11502700 — 2011 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11502700
Vehicle	2011 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2022
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

on december of 2022 the power steering go out during I was driving with my family and the steering it was very hard to keep control of the steering I almost lost control of the vehicle the good news is no car it was around me I try to do my best to get home safety .after the mechanic diagnostic he mention it this ..ON MAY 2014 FORD COMPANY ISSUE A RECALLFOR THE 2011 -2013 FOR EXPLORER FOR A DEFECT ON THE POWER STEERING SYSTEM ..so I contact ford and they tell me I have to repair the total out of my packet becouse they cant see any recall but my car it was made during the time frame the recall it was made I really not understand why they can even look this problem I cant imaging if I was on the higway on high speed I really scared after I deal with this problem

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Recent Complaints for the 2011 FORD EXPLORER

#11717906 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11717906 — POWER TRAIN — February 13, 2026 — During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “...

#11715978 — STEERING — February 5, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...

#11710555 — POWER TRAIN — January 12, 2026 — The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to For...

#11708272 — STEERING — January 2, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...