NHTSA Complaint #11502651 — 2015 HYUNDAI SONATA

The contact owns a 2015 Hyundai Sonata. The contact stated that after her vehicle received an oil change by an independent mechanic; she was informed that the vehicle was consuming an excessive amount of engine oil. The mechanic informed her to monitor the oil consumption. The contact stated that upon starting the vehicle, an abnormal knocking noise was coming from the engine, with the check engine warning light illuminated. The vehicle was towed to a local dealer who had previously informed the contact that any damage done to the engine would be covered under a class action lawsuit. The contact submitted two claims to the manufacturer for an engine replacement; however, both claims were denied. The vehicle was not repaired. The failure mileage was approximately 130,000.