NHTSA Complaint #11502568 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11502568
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	November 21, 2022
Date Filed	January 19, 2023
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact took the vehicle to a second dealer, Eugene Vaughn Ford Sales (106 Hwy 63 West, Marked Tree, AR 72365: (870) 358-2822) to be diagnosed and it was determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact stated that the second dealer replaced the motor. Cost of repair will not be covered by Ford because the vehicle has over 60,000 miles.

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