NHTSA Complaint #11502225 — 2021 HYUNDAI SANTA FE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11502225
Vehicle 2021 HYUNDAI SANTA FE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

On October 10, 2022, while driving home from the hospital, my car unexpectedly entered limited driving mode (max 15 mph) for 10-15 seconds in the middle of the road and then died totally. Later, I discovered that it was due to a recall that was initiated on October 6th, Manufacturer Recall Number 236 & NHTSA Recall Number 22V746000, for which Hyundai did not give me a notice letter until December 8th, 2022. My automobile has been parked at the dealership since October 10, 2022, with no indication of when the transmission will be available to repair it. The Hyundai dealership diagnosed my car with the P1C2D03 diagnostic code and ordered a new transmission to replace it on or around 10/13/2022, but they haven't received it from Hyundai yet. I've followed up with both the dealership and the Hyundai incident case manager numerous times, but nothing has changed.

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