NHTSA Complaint #11502108 — 2017 FORD EXPEDITION

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11502108
Vehicle 2017 FORD EXPEDITION
Component VISIBILITY
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the blower motor failed to operate as needed, preventing the defroster from properly removing fog from the windows. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 75,000. Parts distribution disconnect.

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