NHTSA Complaint #11501840 — 2020 AUDI S5
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11501840 |
| Vehicle | 2020 AUDI S5 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
This vehicle has a failed SOS module, which breaks hands free Bluetooth/emergency calling, which is a safety concern. This also breaks parts of the MMI system that were purchased but now do not function as designed. Audi of America does not seem to take this issue very seriously, as there was a recall but it was cancelled, yet there are still thousands of vehicles affected. I have spoken to several people with same make/model/year vehicle as mine and they have the same exact symptoms. AoA has not seemingly corrected supply chain issues with this defective part. I have been waiting 2+ months for a fix, with little to no timeframe of resolution since purchasing the vehicle. I feel that AoA needs to make more of a good-faith effort for this problem, due to length of resolution.
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