NHTSA Complaint #11501463 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11501463
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 180,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the vehicle made ticking sounds, and then the engine seized with several unknown warning lights illuminated. The vehicle was towed to her sister's residence and then to the dealer. The dealer determined that the engine needed to be replaced; however, the dealer was awaiting the manufacturer's approval for the engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact stated that the vehicle previously had the engine replaced in 2019. The failure mileage was approximately 180,000.

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