NHTSA Complaint #11500985 — 2015 FORD FIESTA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11500985 |
| Vehicle | 2015 FORD FIESTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
This goes with Incident 11500972 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI Right away, began having issues. Taken in to Dealership 9.18.18. In 2019, I contacted them 3-4 times, asking when I could bring in for Recall on ignition, which was Warranty. On 3.9.20, took to Costco, engine had no power, wouldn't go above certain speeds, felt like it would stall. Said needed new battery, which I purchased. Seemed OK when picked up, lights on dash off. Immediately came back on with same problems. Next day, on 3.10.20 again contacted the Dealership, my complaint via email: "Repair Services: Put in a new battery, immediately brought up submarine, wrench, Check Transmission now on screen. Was told it's under Recall or an Extended Powertrain warranty. Also has 2 other official recalls on it would like fixed while it's there." In addition, I told them it would not go above certain speeds, so shifting is broken, feels like it will stall out. Invoice from Crest Ford: "Customer states the wrench light is on, he feels like the vehicle will not shift past 3rd gear as well, a new battery was put in and after that the vehicle started to have more issues" and "Corrected by Tech: [XXX] Warranty Installed AE8Z 7Z369 F:MODULE - TRANSMISSION CONT Qty: 1 Warranty Installed WPR:WARRANTY PART RETURN Qty: 1 Warranty trans warning message on, wrench light on, ids ck found fault po606, replaced and reprogrammed tcm per 14m02, relearned adaptive memories 3 and road tested ok at this time" These are all items Ford Fiesta RECALL, replaced, repaired. NOW BROKEN AGAIN. They Installed AE8Z 7Z369 F: MODULE - TRANSMISSION CONT, Installed WPR: WARRANTY PART RETURN The issues are SAME as now: "trans warning message on, wrench light on" These issues were already repaired, and again, after a new battery was installed, needs expensive parts, dx, I don't have car to drive as it won't go above certain speed! Local Ford pretending/lying saying there's NO RECALL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO
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