NHTSA Complaint #11500468 — 2018 FORD EXPLORER BACK OVER PREVENTION

Complaint Details

ODI Number	11500468
Vehicle	2018 FORD EXPLORER
Component	BACK OVER PREVENTION
Date of Incident	August 1, 2022
Date Filed	January 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that while reversing, the Back Over Prevention camera image froze and intermittently failed to display an image. An unknown warning light was illuminated, and a camera sensor message was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

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#11667357 — June 17, 2025 — The contact owns a 2018 Ford Explorer. The contact stated while reversing, the back-over prevention camera system fai...

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