NHTSA Complaint #11675025 — 2018 FORD EXPLORER

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the display screen became inoperable. During the failure, the back over prevention camera was inoperable, and features including the engine temperature gauge was not available to the driver. The vehicle was taken to the local dealer who diagnosed that the D-Pin needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.