NHTSA Complaint #11500405 — 2016 KIA OPTIMA

We purchased the car used (private party) in July. Afterward, we noticed it was using oil rapidly. We checked & refilled the oil several times. We also noticed a slight ticking sound when the car was running, but we did not think it was a problem. The day of the incident, the oil had been checked & topped off. Our college-age daughter was driving the car 70mph on I-75 north when she noticed a sound of high revving rpms while on cruise control. It continued to get louder over the next 2 minutes & became very concerning. She exited the freeway. The oil & engine lights came on at the beginning of the ramp. She was able to continue coasting through the light & into a parking lot, though the engine had limited power. Smoke filled the cabin & a strong smell, so she immediately exited the car. Smoke also came from the hood. The car could have caught on fire at this point, but we are glad it did not & our daughter's life was not harmed. We are thankful she exited the freeway when she did or she could have gotten into a wreck. These safety issues have occurred to some owners of this vehicle upon engine seizure. We had the car towed to Kia of Grand Blanc, MI. Upon inspection, they determined the engine had seized. They never opened the engine to look inside, only hooked up it for error code diagnostics. There was no record of the KSDS product improvement update being performed prior to the incident, so Kia Corporate has refused to replace the engine. Not the original owner of the car, we never received notification regarding this update. We had no way of knowing about it since we did not take it to a Kia dealership for maintenance (not required per the Magnussen-Moss Act (1975)). Prior maintenance was regularly completed at a local repair shop, & the previous owner provided us with all the records they had. The vehicle has not yet been inspected by anyone other than Kia. We are requesting an NHTSA inspection asap to pursue a covered engine and/or recall. Please contact us.