NHTSA Complaint #11499833 — 2019 NISSAN SENTRA
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11499833 |
| Vehicle | 2019 NISSAN SENTRA |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Automatic "Emergency" Braking System: I was driving my 2019 nissan sentra home a few weeks ago on a 2 lane street going about 35 mph, when suddenly and without warning, with no obstructions/cars in front of or in back of me luckily, my automatic emergency braking system engaged throwing me forward in my car seat even though i was wearing my seat belt and bringing the car practically immediately to a complete stop in the middle of the road and scaring the living daylights out of me! After this i could not drive the car home because i was to scared so i called for help to come get me. Ever since i have been deathly afraid to drive my car. I am lucky i was not in an accident! I have noticed this is a KNOWN and REPORTED issue across the internet with this nissan "safety" system on many of their cars as well as some lawsuits against them for similar incidents. I cannot understand why such a serious and potentially dangerous issue has been left unchecked and unresolved by nissan or anyone for that matter! This issue is a serious danger for both the driver and passengers of cars with this problem as well as other drivers on the road! I am lucky no one was behind me and my kids weren't in the car! Calling the nissan dealership i found that they want around 150 dollars just to diagnose problem! And if its any of the sensors malfunctioning/needing replacing that its around 750 dollars for one sensor! Not including whatever else the defective issue could be. I am not the original owner of this car, i bought it used, i was told by dealership and informed on car-fax that it was never in an accident. So far the problem has not been able to be reproduced, it is an defect/malfunction/issue, that happens unexpectedly when it wants to. Warning lamps activated: Front crash warning light which will not go off and i can find no way to reset. I asked dealer to reset it but instead they insisted i pay 150 dollars for a diagnostic i could not afford.
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