NHTSA Complaint #11499809 — 2013 INFINITI JX35
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11499809 |
| Vehicle | 2013 INFINITI JX35 |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the assembly, but did not vent out. Replacement bulbs do not resolve the issue. The first time it happened, it occurred in December 2017 and was replaced by Infinity of Lynnwood (that was also the last month of the warranty). Now, the same one shorted out again at the end of December 2022, just 5 years later. It's a known issue but Infinity won't issue a recall. There is a service bulletin (TSB No. 03-051I) SB-10032304-9755. Though a known issue, the dealership will not rectify the situation without compensation.
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