NHTSA Complaint #11459697 — 2013 INFINITI JX35

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11459697
Vehicle 2013 INFINITI JX35
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

On three occasions the headlight assembly became unsealed allowing moisture to enter the sealed headlight assembly, thus short circuiting the HID bulb and ballast. This affected both the drivers and passenger headlight assembly the first time and just last week the driver's side light, again. We have seen other JX35, as well as QX60 models having moisture in the headlight assembly (light not functional), and were told by the dealership that they currently have two other cars (same model) on the lot with the same issue. Searches on line show this is a continual problem with these models (JX36 and QX60). The manufacture is not standing behind their product and this is a safety hazard as the vehicle is without a, or both headlights.

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