2013 INFINITI JX35 — Problems, Recalls & Safety Data
N/A
Safety Rating
356
Owner Complaints
7
Recalls
42
Service Bulletins
1
Investigation
Overview of the 2013 INFINITI JX35
The 2013 INFINITI JX35 has received a total of 356 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS:FRONTAL. 42 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (84 complaints), Power Train (76 complaints), and Electrical System (35 complaints).
Recalls for the 2013 INFINITI JX35
NHTSA has recorded 10 recalls for the 2013 INFINITI JX35, potentially affecting up to 5,842,122 vehicles.
Recall 16V244000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 3,296,947 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the...
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace...
View full details →Recall 15V681000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 919 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as...
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 15V681000 — AIR BAGS:FRONTAL
| 919 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as...
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 15V033000 — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
| 170,665 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and...
Consequence: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at...
View full details →Recall 14V138000 — ELECTRICAL SYSTEM:SOFTWARE
| 989,701 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 14V138000 — AIR BAGS:FRONTAL
| 989,701 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 13V445000 — ELECTRICAL SYSTEM:SOFTWARE
| 151,695 vehicles affected
Defect: Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake...
Consequence: The increased stopping distance may increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 13V445000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 151,695 vehicles affected
Defect: Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake...
Consequence: The increased stopping distance may increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 13V069000 — AIR BAGS
| 82,038 vehicles affected
Defect: Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Consequence: If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Remedy: Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
View full details →Recall 12V398000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 7,842 vehicles affected
Defect: Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel...
Consequence: If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Owner Complaints for the 2013 INFINITI JX35
356 complaints have been filed with NHTSA for the 2013 INFINITI JX35. Below is a breakdown by vehicle component.
Most Recent Complaints
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and well‑documented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.
The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and well‑documented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.
My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is going out." The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is "operating as designed." I have the video clearly showing the seat malfunctions and is a danger to myself, my children and everyone on the roadways. The officer attending the scene when I was trapped and injured stated I'm lucky to be alive, because if the seat malfunctioned while I was driving and the airbag went off while I was pinned to the steering wheel, I would be dead. The dash had every light on possible when the seat malfunctioned and froze entirely. The car is available to be inspected, and I'm terrified to drive it if the seat is plugged in because it will crush me again. Photos and videos available if I can email them.
Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that the vehicle had a salvaged title. The contact stated that the dealer refused payment, and the contact had difficulty registering the vehicle.
Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue
Safety Rating for the 2013 INFINITI JX35
NHTSA has not yet tested the 2013 INFINITI JX35 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 INFINITI JX35
Nissan North America, Inc. has issued 42 technical service bulletins (TSBs) for the 2013 INFINITI JX35. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB13-044J — FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-053C — ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2013 JX35; METER BACK LIGHT ILLUMINATION AND DISTANCE TO EMPTY INACCURACY Service Campaign ID # P2538 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P2538. ï· Discard all previous versions of ITB12-053.
PC835 - R1606 Ca — ELECTRICAL SYSTEM
R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1606). If the VIN displays QA campaign ID PC835, retailers should perform...
ITB15-014A — ELECTRICAL SYSTEM
2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-034B — POWER TRAIN
CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-012i — POWER TRAIN
2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-007a — EQUIPMENT
CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454. ï· Please discard all previous versions of...
ITB19-024 — AIR BAGS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on...
ITB18-026b — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB12-072e — SUSPENSION:REAR
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Showing 10 of 42 technical service bulletins.
NHTSA Investigations for the 2013 INFINITI JX35
NHTSA has opened 1 investigation into potential safety defects in the 2013 INFINITI JX35.
Investigation PE12022 — SERVICE BRAKES, ELECTRIC Closed
Opened:
Collision Mitigation System Malfunction
Other Model Years of the INFINITI JX35
- 2013 INFINITI JX35 (current)
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints