2013 INFINITI JX35 Wheels Problems

DRIVING UNDER 20 MPH ON DIVIDED STREET APPROACHING A BRIDGE OVER A SMALL WATERWAY. SUDDENLY FELT LEFT FRONT END GO DOWN AND SWERVE TO LEFT INTO CONCRETE BRIDGE RAILING. APPEARS THAT LEFT FRONT WHEEL ASSEMBLY CAME APART FROM DRIVE SHAFT. POLICE OFFICERS COMMENTED THAT LOOKS LIKE U-JOINT SEPARATED. *DSY *DT*JB

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I ALWAYS SERVICE MY CAR AT INFINITY, DO ALL THE RECOMMENDED SERVICES ON THE CAR AND STILL CANNOT FEEL SAFE DRIVING THAT CAR. I HAD A BRAKE SERVICE DONE ON MY CAR ON MY LAST OIL CHANGE WHICH HOWEVER IS NOW SHOWING THAT THE TIRES WERE NOT SCREWED PROPERLY ALL THE WAY. I AM SERIOUSLY DISAPPOINTED AND EVEN SCARE OF PUTTING MY FAMILY BACK IN THAT CAR. THE FIRST TIME THIS HAPPENED, INFINITY DECLINED ALL RESPONSIBILITY STATED THAT IT LOOKED LIKE THE CAR HAD BEEN IN AN ACCIDENT WHICH WAS NOT TRUE...

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR