NHTSA Complaint #11399167 — 2013 INFINITI JX35

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11399167
Vehicle	2013 INFINITI JX35
Component	EXTERIOR LIGHTING
Date of Incident	March 4, 2021
Date Filed	March 4, 2021
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ON MARCH 3, 2021, I WAS DRIVING HOME AT NIGHT WHEN MY HEADLIGHTS STOPPED WORKING UNEXPECTEDLY AND SUDDENLY. SOME ROADS HAVE NO OR INADEQUATE STREET LIGHTS AS WELL AS NO SHOULDER FOR PULLING OVER WHICH MAKES IT AT ONCE IMPOSSIBLE TO STOP DRIVING AND DANGEROUS TO CONTINUE DRIVING. THE LOCAL INFINITI DEALERSHIP COULD PROVIDE NO EXPLANATION FOR WHY THE HEADLIGHTS STOPPED WORKING.

Related Complaints for the 2013 INFINITI JX35

Other EXTERIOR LIGHTING Complaints

#11499809 — January 2, 2023 — Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the as...

#11459697 — April 5, 2022 — On three occasions the headlight assembly became unsealed allowing moisture to enter the sealed headlight assembly, t...

#11442501 — December 3, 2021 — There are several complaints regarding the headlights that the headlights continue to get moisture in them and it req...

#11405086 — March 26, 2021 — ON MARCH 7 DRIVER SIDE LIGHT WENT OUT WHILE DRIVING DOWN ROAD. HAD TO HAVE WHOLE UNIT REPLACED. NOW JUST 2 WEEKS LATE...

#11402722 — March 13, 2021 — BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHICH IS A SAFETY ISSUE! I DID NOT HAVE ANY LOW BEAM LIGHTS OR HIGHB...

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